We suggest that you arrive 15 minutes prior to your appointment. This allows time to fill out a consultation card and so your therapist can take you through on scheduled time.
Late arrivals may result in your treatment being cut short. As we run to scheduled appointments it may not always be possible to lengthen your treatment time so please let us know if you are running late to avoid disappointment.
The Natural Beauty Bar is a sanctuary for relaxation, therefore it is asked that parents provide alternative care for their children.
Booking a Treatment
All treatments are by appointment only.
A 50% deposit is required at the time of booking. This is to secure your appointment time and if you need to cancel 48 hours before your appointment time a full refund will be made.
We require minimum 48 hours notice to change or cancel your appointment.
Cancelling or rescheduling within this time will result in a 50% fee being charged or deposit being forfeit.
No show appointments will incur a 100% treatment fee.
Please inform your therapist if you have any medical concerns requiring medications prior to your treatment, as some treatments may not be suitable.
Please inform us before your treatment if you are pregnant.
Vouchers are valid for 12 months from the issued date.
Vouchers must be presented at the time of booking, cannot be replaced or refunded if lost or stolen and cannot be redeemed or exchanged for cash.
Any unused amount remaining after the expiry date cannot be credited, refunded or redeemed.